Une question ? Besoin d'un conseil ? Une réclamation ou une recommandation ? Remplissez le formulaire ci-dessous et toute l'équipe d'Arc Online s'efforcera de vous répondre dans les meilleurs délais.

Arc Web & Retail, a simplified joint stock company, whose registered office is located at 104 avenue du Général de Gaulle, in Arques (62510) is responsible for processing and collecting data in order to respond to your request on the basis of your consent.

If you do not provide all of the fields mentioned above, we will not be able to respond to your request.

Your data may be transferred to the entities of the ARC Group (as defined in the Personal Data Policy) and to our service providers throughout the world, in particular in order to process your orders and offer you content adapted to your requests and needs. Your data will be kept for a period of 4 years from our last commercial relationship if you are a customer, or 3 years from our last positive and explicit contact if you are a prospect. You can exercise your rights of access, rectification, limitation, portability, opposition, deletion and define your post-mortem guidelines concerning the processing of your data at the following address: ARC Group has a Data Protection Officer who can be contacted at the following postal address:

The Data Protection Officer,
104 avenue du Général de Gaulle
62510 Arques, France

Or by e-mail to:

At any time, you can submit complaints to the competent supervisory authority, such as the CNIL in France.